What size do I order?
Not sure what size to order? Send us a message at firstname.lastname@example.org with your measurements and we will suggest the perfect size!
What is the return policy?
If for any reason you are unsatisfied with your purchase, we will gladly accept your unworn/unwashed items for exchange or store credit. Exchanges or requests for store credit must be started within 14 days of the delivery date for US orders. We currently do not accept returns for international orders. Sale items are final sale and are not eligible for return.
Please note, original shipping and handling fees will not be refundable and you will be responsible for all return shipping charges.
• Items must be returned in their original condition - unworn, unwashed, undamaged, unused and with all original tags and liners attached.
• Try on over underwear for sanitary reasons, do not remove protective slip. By law, if removed, we can not accept your return.
• Be careful of deodorant and makeup rubbing off on garment.
Please email email@example.com to start a return.
If you receive an item that is damaged please contact customer service immediately: firstname.lastname@example.org.
Please allow up to 10 business days from the receipt of your return for return payment to be processed. You will receive an email confirmation when complete. Once you receive your email indicating your return has been processed, you can expect to receive your credit in 5-7 business days.
What are shipping charges?
• Free shipping on all US orders of $50 or more.
• We operate with flat shipping rates: $8 for inside the U.S. / $18 for orders outside of the USA.
• Return shipping is on the expense of the buyer.
• Shipping charges are not refundable.
• All orders are shipped out within 1-2 business days. Standard shipping within the U.S. is expected to take 3-5 business days. Expedited shipping within the U.S. is expected to take 2-3 business days. Please note that orders outside of the U.S. will have longer shipping times.
We're here to help you. Please allow 24 hours for a response.
Contact Us: email@example.com